© OnSafeLines 2003 : 2011 - Web Master : BGW
Registered Company in England and Wales : Company No 4836377
Single Word Searches Favourable
On Safe Lines
QHSE Specialist
Dedicated to Quality, Health & Safety, and Environmental Guidance and Support
OnSafeLines Free Advice on Quality Management Systems - Clauses of ISO 9001:2008
Index to clauses -
9001: 2008 Index
1. Scope
1.1 General
1.2 Application
2. Normative reference
3. Terms and definitions
4. Quality management system (map)
1. Scope
1.1 General
1.2 Application
2. Normative reference
3. Terms and definitions
4. Quality management system (map)
5. Management responsibility (map)
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Internal communication
5.5.2 Management representative
5.5.3 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
5.6.2 Review input
5.6.3 Review output
6. Resource management (map)
6.1 Provision of resources
6.2 Human resources
6.2 Human resources
6.2.1 General
6.2.2 Competence, awareness and training
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work environment
6.4 Work environment
7.1 Planning of product realization
7.2 Customer-related processes
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and development
7.3.1 Design and development planning
7.3.2 Design and development inputs
7.3.3 Design and development outputs
7.3.4 Design and development review
7.3.5 Design and development verification
7.3.6 Design and development validation
7.3.7 Control of design and development changes
7.3.2 Design and development inputs
7.3.3 Design and development outputs
7.3.4 Design and development review
7.3.5 Design and development verification
7.3.6 Design and development validation
7.3.7 Control of design and development changes
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Production and service provision
7.5.1 Control of production and service provision
7.5.2 Validation of processes for production and service provision
7.5.3 Identification and traceability
7.5.4 Customer property
7.5.5 Preservation of product
7.5.2 Validation of processes for production and service provision
7.5.3 Identification and traceability
7.5.4 Customer property
7.5.5 Preservation of product
7.6 Control of monitoring and measuring devices
8. Measurement, analysis and improvement (map)
8.1 General
8.2 Monitoring and measurement
8.2 Monitoring and measurement
8.2.1 Customer satisfaction
8.2.2 Internal audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.2.2 Internal audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of nonconforming product
8.4 Analysis of data
8.5 Improvement
8.4 Analysis of data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
8.5.2 Corrective action
8.5.3 Preventive action