On Safe Lines QHSE Software > Help Desk Support for On Safe Lines > Knowledgebase

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TIRA: Task Inventory & Risk Assessment Management
TIRA - Password
TIRA - Can I email reports and risk assessments
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SMART: Sickness Monitoring and Absenteeism Records and Trends
SMART - Can I have my own details on reports etc
SMART - Can SMART be Used Over a Network
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AIM: Accident Investigation and Management
AIM - Moving Your Records to a New Machine
AIM - Can AIM be Used Over a Network
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DICS: Document Issuing and Control System
DICS - Can DICS be Used Over a Network
DICS - Password
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» Articles in this category:

Registration Guidance to Obtain an Unlock Key Article rated 4.3/5.0
NOTE: We only supply unlock keys after purchase verification checks have been carried out, There are a few ways to register each program, each requires us receiving the installation code from you. Let...
Networking Our Applications Article rated 4.1/5.0
When networking our applications it is always best to start with a default installation initially to ensure the program connects to its data containing files in the first instance.After our applicatio...
unlock codes Article rated 4.3/5.0
Unlock Codes,The program's unlock code is issued on receiving a purchase order details, and after the customers installation code is then e-mailed to us.  As each PC will produce a unique installation...
FREEWARE Software Support Article rated 5.0/5.0
Many of our QHSE Occupational Risk Assessment software applications are published as FREEWARE.   We provide a limited amount of support for these applications with the focus of our support being targe...
Two Instances of MS Access Article rated 3.8/5.0
A quick search of the internet and you will find lots of posts about not running two versions of MS Access on the same PC.  This will almost certainly cause our applications to ha
Limitation of our Applications (limitation of Microsoft Access). Article rated 3.9/5.0
Our software is designed to run in a 64 bit environment, however as is utilises MS Office 32 bit runtime components, it will not run on PC installed with 64 bit MS Office.  This is because Micros...
not a valid Win32 application Article rated 3.3/5.0
  Most "not a valid Win32 application" are due to errors in the downloaded file. 
Multiple MS Access Runtime Files on Same Computer Article rated 4.1/5.0
A quick search of the internet and you will find lots of posts about not running two versions of MS Access runtime file on the same PC.  This will almost certainly cause our application...
Password Reset Article rated 3.4/5.0
From time to time most of us will forget our user name or password.  Should you need help accessing your records, drop us a line and we will please to help (On Safe Lines QHSE software licence holders...
Free Trial Software Article rated 4.2/5.0
Trial Software, Please follow the links on our software titles page.  Each application is the full product which when installed and will run unrestricted until the trial period expires, thereafter to ...
Transferring Data to new PC Article rated 5.0/5.0
Moving or transferring your records to a new machine may incur additional licence costs, please check with us should you be considering this.  For example, if your running v6 and install v7 onto your ...
Installation Issues Article rated 4.3/5.0
We have about a 1% client / customer installation issue.  PCs come with so many different windows operating systems, and with all manner of user software installed, it is therefore not surprising that...
Running our Application on a Windows XP computer Article rated 3.5/5.0
Our application will run in Windows XP. However, after initial installation on a Windows XP machine, the program needs to be told where the user data containing files are located. This is due to the f...
What is the difference between RT7 and RT10 versions? Article rated 3.0/5.0
  The best way to think of the difference between RT7 and RT10 is to compare them to MS Office 2007 and 2010, MS Office 2010 is fundamentally the same program just newer…  
Windows protected your PC Article rated 3.9/5.0
    Most “Windows protected your PC”  are due to errors in the downloaded file. To ensure you have a flawless download please see the g
Error Message : Read-Only This database has been opened read-only Article rated 3.4/5.0
Error Message : Read-Only This database has been opened read-only. You can only change data in linked tables. To make design changes, save a copy of the database. This problem will occur when sharing ...
Can We Add our Own Company Logo on the Reports Article rated 3.8/5.0
In short YES. Go to the programs menu tab 'Maintenance Options' and select 'Presets'. This allows users to specify their own company details to appear on headers and footers of reports, etc. Including...
Error Message : database is in an unrecognized format Article rated 3.3/5.0
This database is in an unrecognized format. The database may have been created with a later version of Microsoft Office Access than the one you are using. Upgrade your version of Microsoft Office A...
Reports don't seem printable? Article rated 3.2/5.0
All reports presented by 'On Safe Lines' QHSE software solutions can be printed via the Print Menu Tab which appears on the menu ribbon at the top uppermost right of the program. (Note: only when pri...
Trusted Location Issues Article rated 3.3/5.0
The Trusted location is a Microsoft security feature. This is set by the installation program; thereafter moving the data files is handled by a re-linking routine within the application. Moving the pr...
Error Message : RecordGoToNew isn't available Now Article rated 3.2/5.0
Some user have reported the following error message when trying to add their first records; We suspect but cannot be certain that read / write privileges on your works PC are causing you problems. ...
Split a Database Front-end and Back-end Benifits Article rated 3.7/5.0
Split a database
No Difference between Trial & Full Article rated 4.0/5.0
No Difference between Trial & Full, For the first 14 days 'no' unlock code is required (just click ok on the registration msg-box to proceed), and all the applications features are available.
Password / Login Maintenance Article rated 4.0/5.0
Password / Logon Maintenance All our programs are distributed with the default login details of; User = Guest
Where are our Applications installed directory? Article rated 4.6/5.0
The default installation directory for our software applications is; TIRA:  C:\Program Files (x86)\On Safe Lines QHSE Software\Task Inventory and Risk Assessments AIM:   C:\Program Files (x86)\On Safe...

» Top Knowledgebase articles: Views
» Latest Knowledgebase articles: Date added
 FREEWARE Software Support 2018-10-25 18:01:18
 Transferring Data to new PC 2018-09-21 16:28:11
 Installation Issues 2018-02-04 14:29:44
 Registration Guidance to Obtain an Unlock Key 2018-02-04 12:07:18
 Password Reset 2017-10-14 22:04:23
 read / write bug in TIRA v6.1 2016-04-22 16:33:30
 Where are our Applications installed directory? 2015-10-21 12:23:58
 Password / Login Maintenance 2015-10-21 09:44:39
 No Difference between Trial & Full 2015-10-20 21:40:08
 Windows protected your PC 2015-03-08 10:42:22