Knowledgebase
OSL_RAO > Help Desk Support for On Safe Lines and Risk Assessments Org > Knowledgebase

Search help:


Changes to URL to Users Data Files

Solution

Changes we are making to the location we store your data containing files.  This inclused all updates issued from August 2016


Our applications consists of two sets of files

1. Program Files
2. User Data Files

We are changing the location the Data Files are held.

Why Change?

Microsoft formally recommends that all files that are written to by an application be placed in COMMON_APP_DATA directory ("C:\ProgramData" on Vista and up).  We are changing your install location to conform to Microsoft's formal recommendations to store your data in (COMMON_APP_DATA) directory, as this may become a hard requirement in the future.

Where are my Data Files currently located?

Applications Issued prior to August 2016:

Both Program and Data Files are installed to: (default install)
C:\Program Files (x86)\On Safe Lines QHSE Software\Fire Risk Assessment Management

Note: Default installation Windows XP is will probably be:
C:\Program Files\On Safe Lines QHSE Software\Fire Risk Assessment Management (i.e. no (x86) in URL)

Where is the new location?

From August 2016:

Program Files are installed to (as before):
C:\Program Files (x86)\On Safe Lines QHSE Software\Fire Risk Assessment Management

Data Files are installed to:
C:\ProgramData\On Safe Lines QHSE Software (new location)

The changes involve your two data containing files.

1.<program_name>_be.accdb: Data Container
2.Dictionary.accdb: User dictionary

After installing the new updated program it will automatically be linked to the two new (and empty) data containing files in the C:\ProgramData\On Safe Lines QHSE Software directory.

You now have two choices:

Firstly, always make backups as appropriate (it just makes sense)

1. Copy your existing (populated) data files to the new C:\ProgramData\On Safe Lines QHSE Software directory over writing the empty files (recommended option).

2. Use the built in relinking file to re-connect to your existing files.  From within our application, go to the 'Maintenance Option' menu tab and select 'Relink Data Tables' from the available options. Now, from the drop-down URL field select the location of your existing data files and hit the green re-connect button. Carefully read the displayed message to confirm re-linking was successful.  You also have the option of adding your own URL should your Data Files be located other than the default installation directory (downside of this option is you will need to do this each time we issue new updates).

 
Was this article helpful? yes / no
Related articles FIRE v3.2.00 Changes to Data Container URL
Where are our Applications installed directory?
AIM - Moving Your Records to a New Machine
TIRA - Move Records to a New Machine
Trusted Location Issues
Article details
Article ID: 65
Category: Knowledgebase
Date added: 2016-08-07 17:46:29
Views: 49
Rating (Votes): Article rated 5.0/5.0 (3)

 
« Go back