Terms and Conditions

QHSE Business Software

Affordable Small Business Software

Website disclaimer

The information contained in this website is provided by "On Safe Lines" and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of "On Safe Lines". We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, "On Safe Lines" takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Internet copyright notice

This website and its content is copyright of "On Safe Lines QHSE Software Ltd" (On Safe Lines) 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy and GDPR policies

This privacy policy sets out how "On Safe Lines" uses and protects any information that you give or is passed to "On Safe Lines" when you use this website or place an order with us.

"On Safe Lines" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

"On Safe Lines" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14/05/2018.

What we collect

To enable us to be able to process your orders, we are passed by e-mail, and store;

• e-commerce merchant processing the order,
• order number,
• payee name,
• contact e-mail,
• payment method, and
• payment amount.

We do not store payment details such as credit card numbers or bank details, these are handled by the e-commerce merchants collecting payment on our behalf, for On Safe Lines QHSE Software this will be either PayPal or 2CheckOut. PayPal and 2CheckOut will have their own GDPR available to be view on their websites.

“2CheckOut” - https://www.2checkout.com/policies/privacy-policy
“PayPal” - https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Stored data is also needed to register and supply customers with their software unlock codes, and for providing dispute resolution, chargebacks, refunds, or related issues. We also record were customers have asked not receive correspondence from us. This data is store in a password protected encrypted database.

Our software programs have an embedded Software Registration Program (SPR), this program provides a semi-automatic registration system intended to assist the user in the software registration and unlock procedure. The SPR has mandatory fields necessary to identify the order against data obtained during the purchase phase. There are also optional fields such as company name, country and how the software was sourced, this data is not stored by us, and is deleted soon after the registration process is complete.

A separate password protected database is used to store purchase information collected from our website shopping cart provider www.mals-e.com. This data is used solely for customers how require invoices beyond those issued by our e-commence providers. Details held will mirror those entered by the customer at order time with the exception that no credit card or bank details are transferred and therefore cannot be held by us.

Mal’s Cart has its own GDPR available to be view on their websites.

“Mal’s - https://www.mals-e.com/privacy.php

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping, both for Legal and Customer Services requirements.
2. To process customer’s software registration and unlock keys.
3. From time to time with your consent, we may contact you by emails about updates to our software, new software releases, special offers or other information which we think you may find interesting.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website is hosted via an https server. Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted. Web browsers such as Internet Explorer, Edge, Firefox and Chrome also display a padlock icon in the address bar to visually indicate that a HTTPS connection is in effect.

We use anti-virus, and real-time anti-logger, anti-malware and anti-ransomware software to protect data from external risks.

Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
2, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at newsletter@onsafelines.com adding the word 'unsubscride' in the subject heading or body of text.

We will not sell, distribute or lease your personal information to third parties unless required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Cookies and tracking codes

Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Analytics cookies:

We use Google Analytics to analyse the use of our website.

The service provider generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz. The information generated relating to our website is used to create reports about the use of our website. Our analytics service provider's privacy policy is available at: https://www.google.com/analytics/terms/us.html